Terms of Service

Last Updated: July 24, 2026

Welcome to True Align ("we," "us," "our," or "the Company"), accessible at truealign.us. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our site, placing an order, or otherwise engaging with True Align, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Overview

True Align sells posture correction products directly to consumers through our website. These Terms apply to all visitors, users, and customers of the site.

2. Eligibility

By using our site, you represent that you are at least 18 years old, or are accessing the site under the supervision of a parent or legal guardian. You also represent that you have the legal capacity to enter into a binding agreement.

3. Account & Order Information

When placing an order, you agree to provide current, complete, and accurate purchase and account information. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, errors in pricing or product information, suspected fraud, or violations of these Terms.

4. Products & Pricing

We attempt to display product information, including pricing, as accurately as possible. However, we do not warrant that product descriptions, pricing, or other content on the site is accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

All prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice.

5. Payment

Payment is due in full at the time of purchase. We use third-party payment processors to handle transactions, and by submitting payment information, you authorize us (and our payment processors) to charge your chosen payment method for the total order amount, including applicable taxes and shipping fees.

6. Shipping & Delivery

Shipping timelines and costs are outlined on our Shipping Policy page. Delivery dates are estimates only; we are not liable for delays caused by carriers or circumstances beyond our control.

7. Returns & Refunds

Our return and refund terms are outlined in our Refund Policy, which is incorporated into these Terms by reference. Please review that policy for details on eligibility windows, condition requirements, and the refund process.

8. Intellectual Property

All content on this site — including text, graphics, logos, images, product photography, and software — is the property of True Align or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.

9. Prohibited Uses

You agree not to use the site to:

• Violate any applicable law or regulation
• Infringe on the intellectual property or other rights of any party
• Transmit any harmful code, malware, or unsolicited advertising
• Attempt to gain unauthorized access to our systems or interfere with the site's operation
• Engage in fraudulent activity, including submitting false orders or chargebacks in bad faith

10. Health & Product Use Disclaimer

Our posture correction products are designed to support general posture improvement and are not intended to diagnose, treat, cure, or prevent any medical condition. They are not a substitute for professional medical advice. If you have a pre-existing medical condition, are pregnant, or have concerns about using our product, consult a healthcare professional before use. Use of our products is at your own discretion and risk.

11. Limitation of Liability

To the fullest extent permitted by law, True Align and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or products, even if advised of the possibility of such damages. Our total liability for any claim arising from your use of the site or purchase of a product shall not exceed the amount you paid for the product giving rise to the claim.

12. Disclaimer of Warranties

The site and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

13. Indemnification

You agree to indemnify and hold harmless True Align, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of the site.

14. Third-Party Links & Services

Our site may contain links to third-party websites or services (such as payment processors) that are not owned or controlled by True Align. We are not responsible for the content, policies, or practices of any third-party sites.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

[Placeholder — please specify your state.] These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in that state.

17. Contact Us

If you have any questions about these Terms, please contact us at:

True Align Email: support@truealign.us Website: truealign.us